Our new photo service - Fujifilm PHOTO powered by CEWE
MyFUJIFILM will be discontinued on 7 October 2026
Dear Customer,
We are offering the new Fujifilm PHOTO powered by CEWE photo service in partnership with CEWE. This gives you access to an expanded range of products, modern design software and mobile apps for iOS and Android.
The previous MyFUJIFILM photo service at https://my.fujifilm.com/uk will be discontinued on 7th October 2026. Below, we have summarised the information about the new service and the most important changes for you.
Questions and answers about the changes at MyFUJIFILM
Why is MyFUJIFILM being changed?
MyFUJIFILM's photo service will now be operated by CEWE. This gives you access to a modern platform with new design options, as well as additional programs and apps. The new photo service also offers a wide range of new photo products.
What happens to my customer data?
If you have only subscribed to the MyFUJIFILM newsletter and do not have a customer account, your data will not be transferred to CEWE. The FAQ for users with a customer account can be found here.
Is there any new software for the PC?
Yes. CEWE offers new desktop design software that works on Windows, Mac and Linux. It is available for download at: https://new.myfujifilm.co.uk/creator-software.html
What about projects that have already been started?
Projects already in progress must be completed and ordered before the migration on 7th October 2026, as they will not be transferred to the new system. The new and old platforms are not compatible; therefore, existing projects can no longer be edited or ordered after the migration.
Which CEWE products use Fujifilm photo paper?
CEWE uses Fujifilm Original Photo Paper for all products produced on photographic paper, including:
- The CEWE PHOTOBOOK
- Photo prints
- Posters
What's changing at MyFUJIFILM?
MyFUJIFILM is migrating to a completely new platform. The new service is already available at new.myfujifilm.co.uk. During the transition period, you can continue to use the existing MyFUJIFILM service at my.fujifilm.com/uk. After the migration is complete on 7th October 2026, the new service will also be available at www.myfujifilm.co.uk.
Will the existing desktop software for Windows and Mac still work?
No. The previous desktop version for Windows and Mac will no longer be supported after the migration. The new and old platforms are incompatible; therefore, existing projects can no longer be edited or ordered after the migration. Projects created in the previous software cannot be edited or ordered after the migration. Your started projects must be ordered by 6th October 2026.
Is there also an app for smartphones or tablets?
Yes. In addition to the desktop software, CEWE offers a mobile app for iOS and Android. This can also be downloaded from the following link: https://new.myfujifilm.co.uk/mobile-app.html
Can I still design products in the browser?
Yes. All products can still be easily designed directly in your browser – installing the desktop software or app is not required. However, we particularly recommend the desktop software or the app for designing your CEWE PHOTOBOOK.
For further questions, the customer service team is available by phone at 01926 825 662 from Monday to Saturday 8am to 8pm and Sunday 10am to 6pm.